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Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services : Proceedings of a Workshop

By: and Medicine Engineering National Academies of Sciences Health and Medicine Division Board on Population Health and Public Health Practice Roundtable on Health Literacy Joe Alper (Author)

Ksh 540.00
Format :

Format(s): DRM PDF

ISBN-13: 9780309466738

Publisher: National Academies Press

Imprint: National Academies Press

Publication Date: March 9th, 2018

Country of Publication: US

Language: English

Pages: 162

Physical Edition EAN: 9780309466721

Category: Doctor/patient relationship , Public health & preventive medicine , Personal & public health

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  • Author Bio

Health literacy, cultural competence, and language access services are distinct but inextricably linked concepts for delivering equitable care to all members of the increasingly diverse population of the United States. These concepts are linked, but they developed via different paths, and each has its own unique focus with regard to enabling every individual to obtain the ability to process and understand basic health information and services needed to make appropriate health care decisions. Fragmentation of these disciplines has impeded implementation of relevant measures for quality improvement and accountability.To foster an integrated approach to health literacy, cultural competency, and language access services, the Roundtable on Health Literacy initiated a project with three components: a commissioned paper to propose a framework for integrating measurements of health literacy, cultural competency, and language access; a workshop to review and discuss the framework; and a second commissioned paper that will provide a roadmap for integrating health literacy, cultural competency, and language access services as well as a revised measurement framework. Held on May 4, 2017, the workshop explored the quality performance measures for integration of health literacy, cultural competence, and language access services. This publication summarizes the presentations and discussions from the workshop.

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